VERUM · Integrated Airline Operations System

VERUM: The Integrated Airline Operations System.

Verum is GBC Air Technical Services Ltd's integrated airline operations system, built for OCC, crew control, disruption management, compliance and dispatch readiness. One control surface, modular architecture across six operational domains, full audit chain, engineered for real airline operations.

This is not a dashboard. It is the operating system for the OCC: the surface on which an airline's daily, live and predictive operations are executed, validated and recorded.

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Live platform Implemented multi-AOC and AOC / FTL regulatory logic Evidence-only: all screens are real Human-approved every change

Verum is currently in beta. Capabilities are labelled honestly as Delivered, In Progress, or Planned as the platform moves toward production-ready deployment.

Platform Architecture

Three operational principles. No exceptions.

01 · CONTROL Hard constraint enforcement

Aircraft cannot be in two places at once. Impossible timelines are blocked. Invalid sequence continuity is blocked. The system enforces before it informs, there is no "override and proceed" for safety and legality constraints.

02 · DECISION Three-gate filter: Safety → Legality → Feasibility

Every recovery option passes through all three gates before it can be ranked. Unsafe options are excluded, not ranked lower. Illegal options are excluded, not shown with a warning. The gate is absolute.

03 · AUDIT Approval chain with full provenance

Every safety- or schedule-affecting change is staged: PROPOSED → UNDER_REVIEW → APPROVED → EXECUTED. Every stage logged. Named authority. Named decision. Named alternatives rejected. The audit chain answers the post-event question before it is asked.

02 · DISPATCH CENTER

Nine readiness gates between
intent and release.

Dispatch release requires nine readiness gates to pass. Auto-release is permitted only when W&B is FINAL, the checklist is COMPLETE, and no CRITICAL or NO-GO alerts are open. All nine gates must clear. There is no partial release.

The nine gates cover: aircraft readiness, crew legality, weight & balance, fuel state, cargo documentation, flight documentation, pavement/ACN compliance, crew logistics and FDP. Each gate has a binary state: open or closed. The dispatch surface shows the live gate state across all active flights.

VERUM Dispatch Center — nine readiness gates and dispatch release surface. DISPATCH CENTER
Dispatch Center

Nine readiness gates. Auto-release conditions enforced. NO-GO and CRITICAL conditions block release independently of gate state.

  • Aircraft readiness gate: MEL status, tech log state and maintenance hold check. NO-GO MEL item blocks the gate.
  • Crew legality gate: FDP check at time of release. Crew pairings verified. Rest compliance confirmed.
  • W&B gate: Loadsheet must be in FINAL state. Envelope check passed. Gate remains open until W&B status is set.
  • CRITICAL / NO-GO override: Any open CRITICAL or NO-GO alert blocks release regardless of gate state. Alert must be resolved, not dismissed.
  • Auto-release conditions: All nine gates green, W&B FINAL, checklist COMPLETE, zero CRITICAL / NO-GO alerts. Three independent conditions. All three required.
03 · CREW CONTROL

FDP legality gated
before publish.

Crew assignments are validated against the applicable FTL framework before any change reaches the published roster. The system prevents illegal pairings from being set — not notifies after the fact. Rolling hours and rest-period tracking run continuously across the crew establishment.

The Crew Control surface shows crew state (on duty, standby, rest, illegal), current FDP position, accumulated rolling hours across 28-day and 365-day windows, and upcoming duty obligations. Crew swap proposals are filtered against the three-gate constraint model before ranking.

VERUM Crew Control — FDP legality, rolling hours and crew assignment surface. CREW CONTROL
Crew Control

FDP legality, rolling hours, standby management and crew assignment, gated before the schedule updates.

  • Configurable FTL enforcement: Flight duty period limits validated at time of assignment against the applicable regulatory framework. Limit breaches are blocked, not flagged.
  • Rolling hours tracking: 28-day and 365-day cumulative hours tracked per crew member. Approaching limits surfaced before breach.
  • Rest period compliance: Minimum rest intervals enforced between duties. Reduced rest schemes validated against applicable approval.
  • Crew swap constraint filter: Proposed swaps filtered through Safety → Legality → Feasibility before ranking. Illegal swap options are excluded from the ranked list.
  • Standby management: Standby crew tracked against callout window, availability and current rest state. Available standby surfaced in disruption recovery.
04 · AI DECISION SUPPORT

Safety. Legality. Feasibility.
In that order.

The Decision Queue surfaces ranked recovery options for disrupted operations. Every option passes through the three-gate filter (Safety, Legality, Feasibility) before it can be ranked. Options that fail a gate are excluded, not ranked lower. The ranked list presented to the controller contains only operationally valid options.

Human approval is required at every stage. The approval class (STANDARD, SENIOR_OCC, DUTY_MANAGER or COMMERCIAL) is set by the nature of the change. Every approval creates a DEC-NNN decision record and an APR-NNN approval record, both appended to the immutable operational event log.

  • Three-gate exclusion: Unsafe options excluded at Safety gate. Illegal options excluded at Legality gate. Infeasible options excluded at Feasibility gate. All three gates are absolute.
  • Decision provenance: Every decision logged: DEC-NNN identifier, timestamp, controller, options considered, option selected, alternatives rejected and reason.
  • Approval class architecture: STANDARD / SENIOR_OCC / DUTY_MANAGER / COMMERCIAL. Authority level determined by impact classification of the proposed change.
  • Approval state machine: PROPOSED → UNDER_REVIEW → APPROVED → EXECUTED. No change proceeds without completing the chain. Immutable at APPROVED.
  • Cascade propagation: Approved change propagates downstream to affected modules automatically. Dependent gate states recalculate.
05 · WEIGHT & BALANCE

Cargo W&B with full
CG envelope enforcement.

Weight and Balance is calculated with full CG envelope enforcement. Loadsheet state progresses through DRAFT → PROVISIONAL → FINAL. Dispatch is blocked until the loadsheet reaches FINAL state and the CG envelope is confirmed within limits.

The W&B surface covers cargo load, ULD configuration, pantry and cabin items, passenger weights (where applicable), fuel state and running take-off weight calculations. Any change that would take the aircraft outside its certified envelope is blocked before it can be saved.

  • CG envelope enforcement: Take-off CG position calculated against the certified envelope. Out-of-limits state blocks the W&B gate.
  • Loadsheet state machine: DRAFT → PROVISIONAL → FINAL. Dispatch requires FINAL. Loadsheet cannot revert from FINAL without a new approval cycle.
  • MCTOW / MTOW checks: Maximum certificated and structural take-off weight limits enforced. Fuel figures from the active fuel state record.
  • Cargo load integration: ULD weights and positions integrated from the cargo manifest. Changes to cargo load trigger W&B recalculation and gate state update.
  • Dispatch gate linkage: W&B gate in the Dispatch Center reflects the live loadsheet state. Gate remains open until FINAL is achieved.
06 · PREDICTIVE RISK ENGINE

Three-, six- and twelve-hour
forward operational risk.

The Predictive Risk Engine evaluates forward operational risk across three time horizons (three hours, six hours and twelve hours) and surfaces recommended prevention actions ahead of projected disruption impact. The engine evaluates crew FDP approaching limits, maintenance holds, slot constraints, connection risks and schedule tension across the active fleet.

Predictive risk outputs are presented in the Flight Watch risk strip and the dedicated Predictive Ops surface. Each risk item carries a severity classification, a time-to-impact estimate and a recommended action. Recommended actions are pre-filtered through the three-gate constraint model before surface.

  • Three risk horizons: 3h / 6h / 12h forward evaluation windows. Risk severity and recommended actions updated continuously.
  • FDP approach risk: Crew approaching FDP limits flagged in advance of the limit. Swap options pre-evaluated and surfaced before the limit is reached.
  • Schedule tension detection: Tight turnaround, connection and slot constraints identified. Buffer adequacy assessed across the active flight programme.
  • Maintenance hold forecasting: Scheduled maintenance holds and deferred MEL items evaluated against upcoming departures for potential dispatch impact.
  • Prevention action pre-filtering: Recommended prevention actions pre-validated through the three-gate constraint model. Invalid actions excluded before surface.
Platform Architecture

Modular aviation operations. Six operational domains.
One integrated environment.

Verum is not a single tool. It is a multi-domain operational environment covering OCC operations, crew management, dispatch, safety, compliance, disruption recovery and commercial control, all sharing a single data model, a single audit chain and a single constraint engine.

Operations · 13 Modules
Dashboard

Unified OCC command view. All active flights, fleet state, crew coverage, open alerts and operational actions, reflecting live system state across every linked module. The primary situational awareness surface for the flying day.

Schedules

Rotation planning and publication with pre-departure constraint checks. Rotation continuity enforced, an aircraft cannot depart a station it has not arrived at. Sequences enter a pre-release gate before publishing to the live operational plan.

Flight Watch

Real-time monitoring of all airborne and ground-state flights. Integrates ATC/MET data, tracks departure readiness, flags delay-propagation risk and surfaces MEL and NO-GO conditions. The operational truth surface for the flying day: SCHEDULED → BOARDING → DEPARTED → AIRBORNE → LANDED → BLOCKED.

OPS Timeline

Gantt-format presentation of rotation sequences, crew duty windows and MX holds simultaneously. Identifies structural conflicts: duty limit overruns, maintenance hold overlaps and slot constraints — across the full flying programme. Conflict resolution triggers the Decision Queue.

Alerts

Prioritised operational signals with ranked recovery options. Severity classification: INFORMATIONAL · WARNING · CRITICAL · NO-GO. CRITICAL and NO-GO alerts independently block dispatch release. Alerts are not dismissed, they are resolved, with a resolution record appended to the audit chain.

Dispatch Center

Nine-gate pre-departure release surface. Gates cover: aircraft readiness, crew legality, W&B state, fuel, cargo documentation, flight documentation, pavement compliance, crew logistics and FDP. Auto-release conditional on all nine gates green, W&B FINAL and zero CRITICAL/NO-GO alerts. Three conditions. All required.

Fuel Management

Uplift planning against planned flight fuel requirements and company policy minimums, provider SLA management, variance tracking and per-flight cost attribution. Fuel orders built against live fleet consumption data. Variance between planned and actual uplift logged against the flight record.

Comms Centre

MVT message processing, CPDLC proxy and stakeholder notification routing. MVT messages generated from flight state changes and routed to handler, crew and AOC parties. Message log maintained with delivery confirmation tracking. Supports ACARS proxy integration.

Cargo & Load Control

Manifest management, ULD allocation, DGR segregation compliance and AVSEC state linked to the live flight. Cargo loads validated against ULD limits and DGR requirements. Load changes trigger W&B recalculation and Dispatch gate state updates automatically.

Logistics

Hotel accommodation, crew transport and per-diem management for rotating and displaced crews. Logistics workflows triggered by crew disruption events and IRROPS activations. Crew authorisations tracked with cost attribution to the originating operational event record.

Aircraft Incorporation

CAMO-grade onboarding sequence for new airframes from delivery to first revenue flight. Covers entry-to-service documentation, airworthiness record initialisation, MEL structure build, crew type-rating alignment and initial MX programme linkage. Each stage gated before progression.

IRROPS Management

Disruption recovery coordination with delay impact visibility and structured decision support. IRROPS activates when disruption breaches defined impact thresholds. Recovery options generated, filtered through the three-gate model and ranked by feasibility. Crew re-accommodation, passenger handling and slot recovery coordinated within a single workspace.

EU Passenger Handling

EC 261/2004 exposure tracking and duty-of-care management across disrupted operations. Passenger eligibility assessed per flight against delay duration, cancellation reason and downgrade classification. Right-to-care obligations, re-routing options and documentary evidence tracked through the disruption lifecycle. Human confirmation required at every stage, no autonomous passenger decisions.

Resources · 9 Modules
OPS + Crew

Integrated crew operations desk linking flight sequences, rostered crew, standby pool and real-time crew tracking. The operational hub for crew-facing day-of-operations management. Presents crew state, current assignment and duty window across the full establishment on a single surface.

Crew Control

Live crew assignment with FDP legality validated at point of assignment. Prevents illegal assignments from reaching the published roster, does not notify after the fact. Rolling hours tracked continuously per crew member across 28-day and 365-day windows. Standby activation managed against callout windows and current rest state.

Crew Pairings

Legality-validated multi-leg pairing sequences with configurable FTL/FDP enforcement. Pairings define crew assignments across multi-leg rotations. Each pairing validated against rest requirements and base constraints before publication. Open pairings flag coverage gaps in advance of the flying day.

Fleet Ops

Aircraft utilisation management, MEL status, AOG events and MX windows tied directly to Dispatch readiness. Surfaces each aircraft's operational state: airworthy, MEL-limited, maintenance hold or AOG. MX windows integrated into the OPS Timeline and drive dispatch gate checks for affected rotations.

MX Control

Engineering dashboard for defect management and workpack tracking. Defects raised from Flight Watch and Tech Log. Tracks open defects, assigned workpacks, deferred MEL items and completion states. MX event completion clears the associated MEL item and updates Fleet Ops state and dispatch gates.

Weight & Balance

CG, MTOW, MZFW, MLW and ULD distribution, continuously validated against the certified envelope. Loadsheet state machine: DRAFT → PROVISIONAL → FINAL. Dispatch blocked until FINAL is achieved. Any configuration change that would breach the CG envelope is blocked before save. Cargo load changes propagate automatically to the Dispatch gate.

Training & Qualifications

Qualification matrix, recurrent training currency and licence expiry enforcement. Tracks crew and ops personnel qualifications against operational requirements. Expiring qualifications flagged in advance. Assignment constraints applied at Crew Control for personnel with expiring or lapsed type ratings or medical certificates.

Personnel

Staff directory covering crew, operations and support personnel. Role assignments, qualification profiles and document expiry tracking across the operator's full establishment. Crew qualification visibility integrated with scheduling, pairing and dispatch readiness workflows. Personnel records linked to training history, duty log and certification status.

Crew Economics

Per-flight crew cost calculation integrated with flight duty periods and crew assignments. Duty pay, sector allowances, hotel and per-diem costs accumulated per rotation and aggregated to roster period level. Read-only cost layer: figures feed directly into flight P&L and fleet cost reporting without modifying roster or duty records.

Commercial · 3 Modules
Clients / Accounts

Customer database with contracts, service history and relationship records tied to charter or ACMI operations. Client records link to quotation history, confirmed bookings and post-flight performance reporting. Operational performance data accessible at the client record level for account review.

Sales

Quote workflow tied to live fleet capacity, W&B payload feasibility and crew availability at time of quote. A quotation cannot be generated for a flight the fleet cannot technically operate, capacity is validated against real aircraft availability, not theoretical fleet size.

Cost Control

Margins, flight-level P&L and operational cost attribution. Fuel uplift, crew logistics, handler charges, slot fees and disruption costs attributed at flight and rotation level. Per-flight and per-rotation P&L presented against revenue for operational management review.

Risk & Safety · 6 Modules
Network Status

Live exposure map of disruption impact across the active rotation plan. Evaluates propagation of current disruptions, surfaces at-risk rotations, estimated delay cascade and operational resource impact. Network state updated continuously as disruption conditions change across the fleet.

Decision Queue

Human-approval queue for every recovery option and schedule change with operational impact. Enforces the approval class architecture: STANDARD · SENIOR_OCC · DUTY_MANAGER · COMMERCIAL. No change executes without completing the full PROPOSED → UNDER_REVIEW → APPROVED → EXECUTED state machine.

Decision Support

Constraint-aware recommendations with full explainability. Every recovery option ranked against the three-gate model: Safety → Legality → Feasibility. Each recommendation presented with constraint evaluation, impact analysis and alternatives considered. The controller sees the reasoning, not just the ranking.

Predictive Risk

Forward risk projection across the network and rotation plan at 3h, 6h and 12h horizons. Evaluates crew FDP approach, MX hold impact on upcoming departures, slot constraint pressure and connection risk. Prevention actions surfaced and pre-filtered through the three-gate model before the disruption materialises.

SMS / Risk Management

Safety reporting, hazard identification, ICAO 5×5 risk register and occurrence trend analysis. Provides the SMS framework for safety reporting and hazard logging. Hazards classified against the ICAO 5×5 matrix. Occurrence trends tracked for SPI/SPT reporting and safety management oversight.

FRMS

Fatigue Risk Management System with bio-mathematical modelling compliant with EASA guidance. Evaluates cumulative fatigue risk against crew scheduling data. FRMS outputs inform scheduling decisions, standby window management and reduced-rest approval evaluation. Fatigue risk visible at individual crew and establishment level.

Compliance · 11 Modules
Weather & NOTAMs

METAR, TAF and NOTAM briefings bound directly to each flight. Briefings generated per flight against destination and alternate TAFs, en-route significant weather and applicable NOTAMs. Briefing acknowledgement logged against the flight record as part of the dispatch gate sequence. Prevents departure without documented met awareness.

Airports

Station database with handling charges, curfew windows, slot constraints and operational limitations. Provides the aerodrome data layer for all operational calculations: slot periods, runway PCN/ACN pavement limits, noise abatement procedures and ground handler SLA parameters applicable to each rotation.

Documents

Controlled document library with structured content editing, version lifecycle and aviation revision bars. OM-A, OM-B, OM-C, OM-D, AFM supplements, MEL and CDL held in a version-controlled repository. Per-revision lifecycle: DRAFT → REVIEW → APPROVED → PUBLISHED. Four-eyes section approval enforced. Aviation revision bars computed against prior published revision. Expiry tracking with pre-expiry alerts.

Ops Log

Immutable event log of every operational action and decision. Records every state change, alert, approval, dispatch release and resolution event, with timestamp, controller identity and linked module context. The log is append-only: records cannot be amended or deleted after creation. The audit chain answers post-event questions before they are asked.

Reports & Export

Operational and regulatory export packages with audit-grade traceability. Covers flight operations records, crew duty reports, fuel variance analysis, disruption incident records and safety occurrence reporting. All reports generated from live operational data and carry the full audit chain provenance of every underlying record.

Security

AVSEC programme management, access control records and security compliance workflow. Covers AVSEC personnel records, security programme documentation, screening confirmation and security-related NOTAM integration. Role-based access enforcement maintained per operational role across the platform.

Operational Governance

Management of Change workflow, compliance oversight procedures, controlled approvals, audit trail management, safety governance and operational accountability framework. Provides the formal structure for regulatory compliance documentation: MoC, regulatory finding management and accountable manager approval chains aligned to EASA and ICAO oversight requirements.

IOSA Readiness

Continuous IOSA Ed.17 readiness monitoring mapped against ISARP standards. Evidence index links operational procedures to specific ISARP requirements. Compliance gaps surface as priority alerts in the OCC alert bus. Pre-audit readiness assessment and structured audit pack generation. Not an IOSA registration or certification service, readiness preparation and monitoring only.

Management of Change

Structured operational change management from proposal through risk assessment, review, approval, implementation and effectiveness check. ICAO Annex 19-aligned lifecycle. Approval enforced only after recorded risk assessment where required. Changes linked to manual revisions, SMS hazard records and compliance findings: full traceability chain from trigger to closure.

Findings & CAPA

Compliance findings register and corrective/preventive action management. Full finding lifecycle from identification through CAPA assignment, implementation and closure verification. Linkable to internal audit runs, manual revisions, MoC entries and IOSA corrective action records. Pending CAPA expiry tracked and surfaced as compliance alerts before breach.

AI Compliance Officer

Structured compliance oversight panel for Accountable Manager reviews. Aggregates SPI/KPI data, safety metrics, open findings and training status into a single executive briefing surface. AM Meeting Mode presents the compliance state across all operational domains in one auditable view. All outputs are advisory, every recommendation requires human review and approval before any action is taken.

Settings · 1 Module
Ops Settings

Operator-wide configuration, policy rules and role permissions. Defines the operational baseline for the VERUM instance: aircraft type configurations, FTL policy parameters, alert severity thresholds, approval authority matrices and user role permissions. Changes to Ops Settings require senior authority approval and are logged in the audit chain with named authority and effective date.

Operational Coverage

Six operational domains.
One integrated system.

Verum covers the full operational domain from pre-flight planning to post-flight reporting. Verum includes implemented multi-AOC architecture, including aircraft-to-AOC mapping, AOC status checks, crew approvals per AOC and FTL framework resolution. This allows the platform to support operators across multiple AOCs, regulatory frameworks and jurisdictions.

01 · Operations
Dashboard · Schedules · Flight Watch · OPS Timeline · Alerts · Dispatch Center · Fuel Management · Comms Centre · Cargo & Load Control · Logistics · Aircraft Incorporation · IRROPS Management · EU Passenger Handling
02 · Resources
OPS + Crew · Crew Control · Crew Pairings · Fleet Ops · MX Control · Weight & Balance · Training & Qualifications · Personnel · Crew Economics
03 · Commercial
Clients / Accounts · Sales · Cost Control
04 · Risk & Safety
Network Status · Decision Queue · Decision Support · Predictive Risk · SMS / Risk Management · FRMS
05 · Compliance
Weather & NOTAMs · Airports · Documents · Ops Log · Reports & Export · Security · Operational Governance · IOSA Readiness · Management of Change · Findings & CAPA · AI Compliance Officer
06 · Settings
Ops Settings · Configuration · Policy · Role-Based Access Control

Not an IOSA-certified product · IOSA Readiness Layer is a readiness monitor, not a certification service · Implemented multi-AOC and AOC / FTL regulatory logic · AI outputs are advisory only, critical operational actions require human review, approval and traceability · Verum is currently in beta and is being developed toward production-ready deployment through secure cloud/server infrastructure, controlled data management and role-based operational access

See it running live.

A platform demo shows Flight Watch, Dispatch, Crew Control and the Decision Queue in a real operational context. No slide decks. The platform, live, with real operational data.